Play responsibly,
and keep the fun going
999db believes that entertainment is truly enjoyable only when it is kept controlled and within healthy limits. Our responsible gaming guidelines are here to help keep you on the right track.
Online gaming is a popular form of entertainment, but it should always be enjoyed with control. 999db places the wellbeing and mental health of players at the highest priority. Our goal is to provide you with a safe, transparent, and enjoyable gaming environment — where gaming is for fun, not for stress.
Responsible gaming does not simply mean playing less — it means playing with awareness. Keeping to your budget, respecting time limits, and taking a break when needed — these three habits can keep your gaming experience positive at all times.
At 999db, we offer various tools and features to help you stay in control of your gaming activity. From deposit limits to self-exclusion — we are here for you whatever you need.
Our Protection Tools
Deposit Limit
Set your own limit on how much you deposit per day, week, or month. Once a limit is set, it takes effect immediately, though a cooling-off period applies when increasing it.
Time-Out
If you feel you need a short break, take a temporary time-out from 24 hours up to 6 weeks. Your account will be fully inactive during this time.
Self-Exclusion
Choose self-exclusion for a longer break. The option to close your account from a minimum of 6 months up to permanently is available through our support team.
Gaming History Review
View your betting history, win-loss record, and total spending at any time. Stay informed and make decisions with clarity.
Reality Check Reminders
You will receive automatic reminders at set intervals to let you know how long you have been playing and how much you have spent in total.
24/7 Support
If you need help at any time, contact us via live chat or email. Our support team is ready to assist in both Bengali and English.
Warning Signs of a Problem
Gaming becomes a problem when it has a negative impact on your daily life, relationships, or financial situation. Watch for the signs below — if any appear, seek help right away.
Remember, asking for help is not a sign of weakness — it is a sign of courage. 999db is always here for you.
- You keep playing to recover money you have lost — a "just a little more" mindset is taking over.
- You are betting beyond your budget by borrowing money or using funds set aside for essential expenses.
- You feel restless, irritable, or stressed when you are unable to play.
- You are hiding your gaming habits from family or friends.
- You are neglecting work, studies, or family responsibilities to game.
- You are using gaming to escape anxiety or frustration rather than for entertainment.
Healthy Gaming Habits
Budget first, then bet
Before each session, decide on a specific amount that you can afford to lose without it having a major impact on your life. The minimum deposit at 999db is just ৳200, so it is possible to enjoy yourself even on a small budget.
Set a time limit
Decide how long you will play before you start, and make sure you stop when that time is up. Use a timer — it makes tracking your time straightforward.
See it as entertainment, not income
Gaming is for enjoyment, not for earning a living. Treat a win as a bonus and be mentally prepared for losses. This mindset is what keeps gaming enjoyable.
21+ age requirement
999db is for players aged 21 and above only. If someone you know is a minor, do not let them use your account. We are committed to protecting those who are underage.
Mental health comes first
If you feel that gaming is affecting your mental health, take a break. Spend time with family and friends, and seek professional help. Our support team is always ready to offer guidance and assistance.
Protection of Minors
Protecting children and teenagers in the online gaming environment is an important responsibility. 999db strictly follows a 21+ policy. Age is verified when an account is opened, and identity documents are requested in cases of doubt.
If there are children in your home, use parental control software on your devices and keep your account password secure. Never allow any minor to use your account.
Self-Exclusion Process
If you feel you need a long break from gaming, self-exclusion is the most effective option. Contact our support team to arrange this. During exclusion, no promotional messages will be sent to your account and logging in will not be possible.
A cooling-off period applies before self-exclusion can be lifted, which ensures that the decision is well considered.
Need Help? We Are Here
If you have any concerns about gaming — for yourself or for someone in your family — do not hesitate to get in touch. The 999db support team is available seven days a week, 24 hours a day.
Responsible Gaming FAQ
Enjoy 999db Safely
Enjoy cricket betting, slots, and much more — all within responsible gaming boundaries.